Our broadband connection got cut off yesterday. On phoning BT it turns out that the credit card I had been using to pay for my account has now expired. It would have been nice of BT to tell me this before cutting us off but it's no less than I expect from a company whose inexhaustable incompetence has been giving me grief for a year now. It would take a whole website to describe all the things they've screwed up during that time. Hey, there's an idea...
Posted by timo at May 24, 2003 09:44 PM | TrackBack