MSN closes down it's chat rooms because "free, unmoderated chat isn't safe".
Also coming soon:
Yeah right, this has everything to do with the safety of our kids (who will presumably move on to even less trustworthy discussion forums) and nothing at all to do with the safety of Microsoft's bottom line (free chat just happens not to make any money).
It's OK to close down a service that doesn't make business sense, but why lie about your reasons for doing so? Can you gain the respect of your customers by treating them with contempt?
Posted by timo at September 24, 2003 08:43 PM | TrackBack